Refund Policy
Thank you for purchasing our PRO plans. We value your trust and want to ensure transparency regarding payments and refunds.
General Terms
- All purchases of PRO plans (PRO 1000, PRO 2500, or others) are final once confirmed.
- Refunds are only available under specific conditions outlined below.
Eligibility for Refunds
- If you experience technical issues that prevent access to PRO features and the issue cannot be resolved by our support team.
- If accidental duplicate payments are made for the same plan.
Non-Refundable Cases
- Change of mind after activating a PRO plan.
- Partial use of a subscription (e.g., using part of the daily points allocation).
- Requests made more than 14 days after purchase.
How to Request a Refund
To request a refund, please contact us at support@top.rodeo with your payment details and account information. Our team will review your request and respond within 5–7 business days.
Contact
If you have any questions about this Refund Policy, please contact our support team.